Privacy Policy

DECEM LONDON LIMITED is the controller of personal information processed in connection with this website and our direct communications, except where another organisation is independently responsible for its own processing.

We may collect information you provide directly, including your name, contact details, correspondence, application information and information you choose to provide about your objectives, preferences or circumstances.

Where relevant to a DECEM enquiry or service, information may include health or wellbeing information. We will only request or use such information where there is a clear and lawful reason to do so and with any consent required by law.

We may also collect technical information such as IP address, browser type, device information, pages viewed, approximate location derived from technical data, and website usage information.

We may use personal information to:

• respond to enquiries and applications;
• assess suitability for DECEM services;
• communicate with you about DECEM;
• provide, administer and improve our services;
• maintain records and manage our relationship with clients;
• protect the security and integrity of our website and systems;
• comply with legal and regulatory obligations; and
• send marketing communications where permitted by law and, where required, with your consent.

We do not sell personal information.

Depending on the circumstances, we may rely on consent, performance of a contract or steps requested before entering into a contract, compliance with a legal obligation, or our legitimate interests. Where we process special category information, including health information, we will also rely on an applicable additional condition under data protection law.

We may share information with carefully selected service providers who support our website, technology, communications, administration, professional services and service delivery. They may only process information in accordance with our instructions and applicable law.

We may also disclose information where required by law, court order, regulatory authority, or where necessary to protect rights, safety or the security of DECEM or others.

Where personal information is transferred outside the UK, we will use an appropriate lawful transfer mechanism and safeguards where required.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, contractual and regulatory requirements. Retention periods vary according to the nature of the information and our relationship with you.

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Subject to applicable law, you may have rights to request access to your personal information, correction, erasure, restriction of processing, objection, portability, and withdrawal of consent where processing relies on consent.

You also have the right to complain to the Information Commissioner’s Office (ICO).

You can ask us to stop sending marketing communications at any time by contacting atelier@decem.london or using an unsubscribe mechanism provided in the communication.

The DECEM website is not directed towards children. We do not knowingly collect personal information from children through the website.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. You should review their privacy notices before providing personal information.

We may update this Privacy Policy from time to time. The date at the top of this policy indicates when it was last updated.